2 pcs 360° Smart Automatic Rolling Pet Ball, Rechargeable Irregular Movement for Cats & Dogs, Red
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24 Hours Dispatch | 12 Months Warranty
2 pcs 360° Smart Automatic Rolling Pet Ball, Rechargeable Irregular Movement for Cats & Dogs, Red
Intelligent Sensor and Obstacle Avoidance Function: This hunting buddy cat toy uses advanced intelligent motion sensor technology to automatically avoid obstacles to ensure that it does not get stuck in the corner. Whether it is a cat or a dog, this electric dog ball toy can provide a smooth playing experience, help pets stay active during interaction, and stimulate intellectual development.
High-quality materials: The shell of this smart pet rolling ball is made of high-quality food-grade silicone material, which is soft and skin-friendly. The rolling friction is strong, and the thickened material is not easy to break. It can withstand strong play from pets and is suitable for pets of all sizes.
Rechargeable Battery, Long Battery Life: This electric rolling ball dog toy has a built-in rechargeable battery for easy use. With only 1 hour of charging, pets can enjoy hours of uninterrupted play experience. Start with a push of a button, each mode will enter standby mode after 5 minutes of operation, and it will automatically turn off if it is not woken up after 30 minutes of standby.
DIY Design Toys: Cats and dogs like new things, which will arouse their curiosity and desire to explore. Therefore, you can tie some light objects to this chewable rolling ball and give free rein to your creativity without affecting the normal movement of this toy, such as tying some feathers, small bells and other light objects.
Returns, Refunds and Replacements
Products that are received faulty, damaged, or not as described are eligible for a return, refund, or replacement in accordance with the Australian Consumer Law (ACL). We are committed to ensuring all products meet the standards of quality and reliability expected by our customers. However, please note that we do not accept returns or provide refunds for change of mind. We encourage you to carefully consider your purchase to ensure it meets your needs and expectations.
Delivery Timeframe
Please note that we cannot guarantee the exact date of arrival, and the delivery timeframes (excluding weekends and public holidays) are as follows:
- For customers in Victoria, approximately 7-10 working days;
- For customers in NSW, SA, ACT, and QLD, approximately 9-12 working days;
- For customers in WA, NT, and TAS, approximately 9-12 working days.
Shopping Planet dispatches your purchased items within 24 working hours after the payment is received. You will receive an email confirmation of your order including a tracking number, as soon as your goods are dispatched. We pride ourselves on providing you with the best value product and outstanding service.
Our warehouse is based in Melbourne but unfortunately not accessible to the public and pick up. However we offer free shipping on the majority of our items to almost anywhere in Australia. We are working with Allied Express, Australia Post, Fastway, Hunter Express and Toll to provide the most efficient delivery and service.
The estimated delivery time frames are:
For customers in VIC, approximately 2-4 working days.
For customers in NSW, SA, ACT, QLD approximately 2-4 working days.
For customers in NT, WA and TAS, approximately 2-4 working days.
We cannot ship to post offices, PO boxes, locked bags, parcel lockers or parcel collect locations.
Q: I received a faulty or damaged item, help!!
A: Please contact us within 10 working days in the unlikely event that the item arrives damaged or faulty. In addition to a detailed description, please provide images (or a short video clip if more appropriate) of the damage in order to proceed with the warranty process. Once assessed and approved by our customer service team, you will be contacted to proceed with the return, refund or replacement process. Please do not attempt to return the item without our approval.
Q:What warranty do you provide?
A: Non electronic products offer a 12 month warranty unless stated otherwise. Electronic products offer a 3 month warranty unless stated otherwise. If your product becomes faulty after receiving it and is within the warranty period, please contact us for assistance.
Q:Do I need to pay for return postage if my item is faulty?
A:Customers will not be required to pay for return postage if an item is faulty. If the item is required to be returned, we will arrange a return postage label at our expense.
Q: I’ve changed my mind, I don’t want the order any more.
A:Change of mind orders are accepted only under certain conditions. You must contact us within 10 business days of receiving your order, and the order must be unused and in the original packaging. Please provide photos to demonstrate this is still the case.
Q:What fees are associated with change of mind orders?
A: A 20% change of mind fee applies. A refund minus 20% of the purchase price will be provided once the order is received back into the warehouse.
Q:Do I need to pay for return postage if I change my mind?
A: Customers are responsible for return postage back to the warehouse. If we provide a return postage label, in addition to the 20% change of mind fee, the return postage will also be deducted.
