Giselle Bedding Luna Euro Top Cool Gel Pocket Spring Mattress 36cm Thick – Queen
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24 Hours Dispatch | 12 Months Warranty
Giselle Bedding Luna Euro Top Cool Gel Pocket Spring Mattress 36cm Thick – Queen
Pamper yourself with our Giselle Bedding Luna Series Euro Top Mattress that will give you a soothing sleep night after night. Built upon layers of quality materials, the 36cm thick mattress is a testament to fine craftsmanship and innovative sleep technology. You will find everything you desire for a mattress. Ultra-comfort with its soft and smooth Belgium knitted fabric. Comprehensive support from its innovative 7-zoned EvenZon pocket springs system with zero partner disturbance. The mattress also has a double-sided design with egg-shaped foam on one side and cool gel memory foam on the other side, so that you can choose the firmness and support that is just right for you. Not least, the mattress is hygienically constructed to free your body from allergens and dust mites. Better sleep is not just a dream, it is a reality with our luxurious Euro Top mattress.
Features
Superior 36cm thickness
Double-sided use
Two-types of firmness
Belgium knitted fabric
7-zoned EvenZon pocket spring system
Enhanced 6-turn coil
Zero partner disturbance
High-density egg-shaped foam
Cool gel memory foam
High-resilience foam
Hypo-allergenic materials
99% dust mite resistant
No harmful chemicals
Specifications
Material: Cool gel memory foam, high-density foam
Firmness: Top 6.0 / Bottom 7.5 / Medium Firm
Dimensions: 203cm x 153cm x 36cm
Size: Queen
Colour: White, Black and Dark Grey
Vacuum packaging: Item will expand to its normal shape within 2 days after unpacking
Packaging Contents
1 x Giselle Bedding Luna Series Euro Top Mattress
1 x Plastic bag cutter
Care Instructions
Do not machine wash
Do not bleach
Do not iron
Do not dry clean
Do not saturate with water or other cleaning liquids
Treat spills with a cloth and dry with blow dryer
May be spot cleaned with water or soap
Rotate mattress regularly
Vacuum using low suction
Shopping Planet dispatches your purchased items within 24 working hours after the payment is received. You will receive an email confirmation of your order including a tracking number, as soon as your goods are dispatched. We pride ourselves on providing you with the best value product and outstanding service.
Our warehouse is based in Melbourne but unfortunately not accessible to the public and pick up. However we offer free shipping on the majority of our items to almost anywhere in Australia. We are working with Allied Express, Australia Post, Fastway, Hunter Express and Toll to provide the most efficient delivery and service.
The estimated delivery time frames are:
For customers in VIC, approximately 2-4 working days.
For customers in NSW, SA, ACT, QLD approximately 2-4 working days.
For customers in NT, WA and TAS, approximately 2-4 working days.
We cannot ship to post offices, PO boxes, locked bags, parcel lockers or parcel collect locations.
Q: I received a faulty or damaged item, help!!
A: Please contact us within 10 working days in the unlikely event that the item arrives damaged or faulty. In addition to a detailed description, please provide images (or a short video clip if more appropriate) of the damage in order to proceed with the warranty process. Once assessed and approved by our customer service team, you will be contacted to proceed with the return, refund or replacement process. Please do not attempt to return the item without our approval.
Q:What warranty do you provide?
A: Non electronic products offer a 12 month warranty unless stated otherwise. Electronic products offer a 3 month warranty unless stated otherwise. If your product becomes faulty after receiving it and is within the warranty period, please contact us for assistance.
Q:Do I need to pay for return postage if my item is faulty?
A:Customers will not be required to pay for return postage if an item is faulty. If the item is required to be returned, we will arrange a return postage label at our expense.
Q: I’ve changed my mind, I don’t want the order any more.
A:Change of mind orders are accepted only under certain conditions. You must contact us within 10 business days of receiving your order, and the order must be unused and in the original packaging. Please provide photos to demonstrate this is still the case.
Q:What fees are associated with change of mind orders?
A: A 20% change of mind fee applies. A refund minus 20% of the purchase price will be provided once the order is received back into the warehouse.
Q:Do I need to pay for return postage if I change my mind?
A: Customers are responsible for return postage back to the warehouse. If we provide a return postage label, in addition to the 20% change of mind fee, the return postage will also be deducted.
