Giselle Bedding Normay Bonnell Spring Mattress 21cm Thick – King
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24 Hours Dispatch | 12 Months Warranty
Giselle Bedding Normay Bonnell Spring Mattress 21cm Thick – King
The Giselle Bedding Normay Series Pillow is a 21cm pillow top with a soft quilting top layer of an oasis of luxurious comfort. Lush and delightful, this top layer is guaranteed to make you feel good all over. Inside, the Bonnell Spring core offers targeted relief from head to toe while distributing your weight evenly throughout the mattress. It is also very breathable to ensure good ventilation.
Studies have shown that Australians like their mattress medium firm and we have done so with this Pillow Top Mattress. Giving you a perfect balance of comfort and support and waking up refreshed and rejuvenated for the day. Better still, the cycle repeats itself for many more years of restful bliss.
Features
Premium knitted fabric
Pillow top and soft quilting top layer
Stable Bonnell Spring core
6 working turns coil system
Breathable air mesh side fabric
Medium-firm firmness
Hypo-allergenic material
Excellent support and pressure redistribution
Dust mite and mould-resistant
Great ventilation
Vacuum packed: Item will expand to its normal shape within 1 day after unpacked
Specifications
Firmness: 6.0 / Medium Firm
Thickness: 21cm
Wire thickness: 2.3mm
Size: King
Dimensions: 203cm x 183cmx 21cm
Package Contents
1 x Giselle Bedding Pillow Top Bonnell Spring Mattress
Care Instructions
Do not machine wash
Do not bleach
Do not iron
Do not dry clean
Do not saturate with water or other cleaning liquids
Treat spills with a cloth and dry with blow dryer
May be spot cleaned with water or soap
Rotate mattress regularly
Vacuum using low suction
Shopping Planet dispatches your purchased items within 24 working hours after the payment is received. You will receive an email confirmation of your order including a tracking number, as soon as your goods are dispatched. We pride ourselves on providing you with the best value product and outstanding service.
Our warehouse is based in Melbourne but unfortunately not accessible to the public and pick up. However we offer free shipping on the majority of our items to almost anywhere in Australia. We are working with Allied Express, Australia Post, Fastway, Hunter Express and Toll to provide the most efficient delivery and service.
The estimated delivery time frames are:
For customers in VIC, approximately 2-4 working days.
For customers in NSW, SA, ACT, QLD approximately 2-4 working days.
For customers in NT, WA and TAS, approximately 2-4 working days.
We cannot ship to post offices, PO boxes, locked bags, parcel lockers or parcel collect locations.
Q: I received a faulty or damaged item, help!!
A: Please contact us within 10 working days in the unlikely event that the item arrives damaged or faulty. In addition to a detailed description, please provide images (or a short video clip if more appropriate) of the damage in order to proceed with the warranty process. Once assessed and approved by our customer service team, you will be contacted to proceed with the return, refund or replacement process. Please do not attempt to return the item without our approval.
Q:What warranty do you provide?
A: Non electronic products offer a 12 month warranty unless stated otherwise. Electronic products offer a 3 month warranty unless stated otherwise. If your product becomes faulty after receiving it and is within the warranty period, please contact us for assistance.
Q:Do I need to pay for return postage if my item is faulty?
A:Customers will not be required to pay for return postage if an item is faulty. If the item is required to be returned, we will arrange a return postage label at our expense.
Q: I’ve changed my mind, I don’t want the order any more.
A:Change of mind orders are accepted only under certain conditions. You must contact us within 10 business days of receiving your order, and the order must be unused and in the original packaging. Please provide photos to demonstrate this is still the case.
Q:What fees are associated with change of mind orders?
A: A 20% change of mind fee applies. A refund minus 20% of the purchase price will be provided once the order is received back into the warehouse.
Q:Do I need to pay for return postage if I change my mind?
A: Customers are responsible for return postage back to the warehouse. If we provide a return postage label, in addition to the 20% change of mind fee, the return postage will also be deducted.
