i.Pet Cat Tree Tower Scratching Post Wood Bed Condo House Rattan Ladder 138cm
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24 Hours Dispatch | 12 Months Warranty
i.Pet Cat Tree Tower Scratching Post Wood Bed Condo House Rattan Ladder 138cm
Built to satisfy the natural instincts of your precious pet, our i.Pet Cat Tree includes a host of nooks and crannies for your cats to have hours of fun scratching, hunting, climbing, jumping, hopping or simply lounging around. The medium-sized cat tree is built on a stable base to prevent tipping and the sturdy wood construction is built to last through years of play. Natural sisal posts encourage your cat's scratching instincts and help maintain healthy claws. The plush, soft linen cover will lull your cats to sleep on two plush platforms, one fabric hammock, a fabric tunnel, a closed rattan cubby and a rattan sleeping platform. A hanging ball keeps your cats alert and playful. With multiple levels and access points your cats can jump, climb and observe the home on high. Keep your cat feline fine with an i.Pet Cat Tree.
Features
Medium-sized cat tree
Multi-level design
Stable base
Sturdy wooden construction
Natural sisal posts
Soft plush cover
Natural rattan
Comfortable bed and cubicle
With tunnel and ladder
Hanging ball
Several napping and playing spots
Easy to assemble
Specifications:
Brand: i.Pet
Frame material: Particle board
Cover material: Plush, rattan
Post material: Natural sisal
Overall dimensions: 111cm x 87cm x 138cm
Weight capacity: 25kg
Colour: Beige and brown
Assembly required: Yes
Number of packages: One
Package Content
i.Pet Cat Tree X 1
Assembly Kit X 1
Assembly Manual X 1
This product comes with 1 year warranty
Shopping Planet dispatches your purchased items within 24 working hours after the payment is received. You will receive an email confirmation of your order including a tracking number, as soon as your goods are dispatched. We pride ourselves on providing you with the best value product and outstanding service.
Our warehouse is based in Melbourne but unfortunately not accessible to the public and pick up. However we offer free shipping on the majority of our items to almost anywhere in Australia. We are working with Allied Express, Australia Post, Fastway, Hunter Express and Toll to provide the most efficient delivery and service.
The estimated delivery time frames are:
For customers in VIC, approximately 2-4 working days.
For customers in NSW, SA, ACT, QLD approximately 2-4 working days.
For customers in NT, WA and TAS, approximately 2-4 working days.
We cannot ship to post offices, PO boxes, locked bags, parcel lockers or parcel collect locations.
Q: I received a faulty or damaged item, help!!
A: Please contact us within 10 working days in the unlikely event that the item arrives damaged or faulty. In addition to a detailed description, please provide images (or a short video clip if more appropriate) of the damage in order to proceed with the warranty process. Once assessed and approved by our customer service team, you will be contacted to proceed with the return, refund or replacement process. Please do not attempt to return the item without our approval.
Q:What warranty do you provide?
A: Non electronic products offer a 12 month warranty unless stated otherwise. Electronic products offer a 3 month warranty unless stated otherwise. If your product becomes faulty after receiving it and is within the warranty period, please contact us for assistance.
Q:Do I need to pay for return postage if my item is faulty?
A:Customers will not be required to pay for return postage if an item is faulty. If the item is required to be returned, we will arrange a return postage label at our expense.
Q: I’ve changed my mind, I don’t want the order any more.
A:Change of mind orders are accepted only under certain conditions. You must contact us within 10 business days of receiving your order, and the order must be unused and in the original packaging. Please provide photos to demonstrate this is still the case.
Q:What fees are associated with change of mind orders?
A: A 20% change of mind fee applies. A refund minus 20% of the purchase price will be provided once the order is received back into the warehouse.
Q:Do I need to pay for return postage if I change my mind?
A: Customers are responsible for return postage back to the warehouse. If we provide a return postage label, in addition to the 20% change of mind fee, the return postage will also be deducted.
