i.Pet Cat Tree Trees Scratching Post Scratcher Tower Condo House Furniture Wood
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24 Hours Dispatch | 12 Months Warranty
i.Pet Cat Tree Trees Scratching Post Scratcher Tower Condo House Furniture Wood
It is an absolutely feline wonderland with our i.Pet Cosmo Cat Tree! Built to satisfy the natural instincts of your precious pet, our cat tree includes a host of nooks and crannies for tom and tabby to have hours of fun scratching, hunting, climbing, jumping, hopping or simply lounging around. Even Garfield would be proud of this tree. Plus, with its sisal-covered scratching posts, you can rest assured that your furniture will stay cat-free for a very long time. Best of all, the sturdy construction with extra-thick 12cm posts and 4cm thick base, much thicker than the standard 6cm thick posts and 2cm thick base of most cat trees on the market, ensures that the tree remains a durable cat haven long into the future with total peace of mind for you. This cat tree is certainly an essential furniture for any cat owner and is just right for your cats energetic exploration. Can we hear a meow to that?
Features
Premium quality cat tree
Stable wooden construction
Natural sisal posts and extra-thick 600gsm Plush velvet cover
Multi-level design with ample play areas
Sleeping cradles, bed cubes, and hammock
Hanging pompoms and hanging rope
Extra-thick12cm sisal-wrapped posts
Extra-thick 4cm base board
Includes scratching, perching, climbing, sleeping all in one piece
Specifications:
Material:
Frame: Fir wood
Cover: 600gsm Plush velvet
Post: Natural sisal
Overall dimensions: 61cm x 50cm x 145cm
Package Content
1 x i.Pet Cosmo Premium Cat Tree
1 x Assembly kit
Shopping Planet dispatches your purchased items within 24 working hours after the payment is received. You will receive an email confirmation of your order including a tracking number, as soon as your goods are dispatched. We pride ourselves on providing you with the best value product and outstanding service.
Our warehouse is based in Melbourne but unfortunately not accessible to the public and pick up. However we offer free shipping on the majority of our items to almost anywhere in Australia. We are working with Allied Express, Australia Post, Fastway, Hunter Express and Toll to provide the most efficient delivery and service.
The estimated delivery time frames are:
For customers in VIC, approximately 2-4 working days.
For customers in NSW, SA, ACT, QLD approximately 2-4 working days.
For customers in NT, WA and TAS, approximately 2-4 working days.
We cannot ship to post offices, PO boxes, locked bags, parcel lockers or parcel collect locations.
Q: I received a faulty or damaged item, help!!
A: Please contact us within 10 working days in the unlikely event that the item arrives damaged or faulty. In addition to a detailed description, please provide images (or a short video clip if more appropriate) of the damage in order to proceed with the warranty process. Once assessed and approved by our customer service team, you will be contacted to proceed with the return, refund or replacement process. Please do not attempt to return the item without our approval.
Q:What warranty do you provide?
A: Non electronic products offer a 12 month warranty unless stated otherwise. Electronic products offer a 3 month warranty unless stated otherwise. If your product becomes faulty after receiving it and is within the warranty period, please contact us for assistance.
Q:Do I need to pay for return postage if my item is faulty?
A:Customers will not be required to pay for return postage if an item is faulty. If the item is required to be returned, we will arrange a return postage label at our expense.
Q: I’ve changed my mind, I don’t want the order any more.
A:Change of mind orders are accepted only under certain conditions. You must contact us within 10 business days of receiving your order, and the order must be unused and in the original packaging. Please provide photos to demonstrate this is still the case.
Q:What fees are associated with change of mind orders?
A: A 20% change of mind fee applies. A refund minus 20% of the purchase price will be provided once the order is received back into the warehouse.
Q:Do I need to pay for return postage if I change my mind?
A: Customers are responsible for return postage back to the warehouse. If we provide a return postage label, in addition to the 20% change of mind fee, the return postage will also be deducted.
