Joovy Qool - Grey Melange
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24 Hours Dispatch | 12 Months Warranty
Joovy Qool - Grey Melange
The Only Stroller You'll Ever Need! Families grow, kids change, and finally, there's a stroller that can keep up. Whether you have twins or an open mind about the future, the Qool will adapt, and you'll never have to buy another stroller again.
FEATURES
- Rearward and forward facing seat option
- Converts from single to double with the addition of easy-to-use accessories
- 4-position one-hand recline to full recline
- Removable bumper bar
- Rubber tyres with sealed bearing wheels
- Effortless maneuverability
- Shock absorbing front wheel suspension
- One-step brake
- Extra Large Water-resistant canopy + UV50 protective material
- 180° view mesh window for ventilation
- Adjustable Telescopic handlebar
- Stylish leatherette handlebar
- Easy-Access Extra-Large Basket storage basket holds up to 11kg
- Removable/machine-washable seat fabric
- Front adaptors included
SPECIFICATIONS
- Suitability: Birth - 25kg
- Product Dimensions: L: 1015mm x W: 630mm x H:1020mm
- Product Folded Dimensions: L: 940mm x W: 630mm x H:450mm
- Weight: 13.6 kg
Package Content
- 1 x Stroller
Note: Change of Mind return clause do NOT apply to this product due to baby & mother Health and Safety issue.
Shopping Planet dispatches your purchased items within 24 working hours after the payment is received. You will receive an email confirmation of your order including a tracking number, as soon as your goods are dispatched. We pride ourselves on providing you with the best value product and outstanding service.
Our warehouse is based in Melbourne but unfortunately not accessible to the public and pick up. However we offer free shipping on the majority of our items to almost anywhere in Australia. We are working with Allied Express, Australia Post, Fastway, Hunter Express and Toll to provide the most efficient delivery and service.
The estimated delivery time frames are:
For customers in VIC, approximately 2-4 working days.
For customers in NSW, SA, ACT, QLD approximately 2-4 working days.
For customers in NT, WA and TAS, approximately 2-4 working days.
We cannot ship to post offices, PO boxes, locked bags, parcel lockers or parcel collect locations.
Q: I received a faulty or damaged item, help!!
A: Please contact us within 10 working days in the unlikely event that the item arrives damaged or faulty. In addition to a detailed description, please provide images (or a short video clip if more appropriate) of the damage in order to proceed with the warranty process. Once assessed and approved by our customer service team, you will be contacted to proceed with the return, refund or replacement process. Please do not attempt to return the item without our approval.
Q:What warranty do you provide?
A: Non electronic products offer a 12 month warranty unless stated otherwise. Electronic products offer a 3 month warranty unless stated otherwise. If your product becomes faulty after receiving it and is within the warranty period, please contact us for assistance.
Q:Do I need to pay for return postage if my item is faulty?
A:Customers will not be required to pay for return postage if an item is faulty. If the item is required to be returned, we will arrange a return postage label at our expense.
Q: I’ve changed my mind, I don’t want the order any more.
A:Change of mind orders are accepted only under certain conditions. You must contact us within 10 business days of receiving your order, and the order must be unused and in the original packaging. Please provide photos to demonstrate this is still the case.
Q:What fees are associated with change of mind orders?
A: A 20% change of mind fee applies. A refund minus 20% of the purchase price will be provided once the order is received back into the warehouse.
Q:Do I need to pay for return postage if I change my mind?
A: Customers are responsible for return postage back to the warehouse. If we provide a return postage label, in addition to the 20% change of mind fee, the return postage will also be deducted.
