Medium Firm Cool Gel Infused Memory Foam Pillow Top Mattress
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24 Hours Dispatch | 12 Months Warranty
Medium Firm Cool Gel Infused Memory Foam Pillow Top Mattress
Product Title
Features:
- Gel-infused memory foam conforms to the body and helps regulate temperature to ensure a sound and refreshed sleep experience.
- The top features antimicrobial fabric that is Oeko-Tex certified, tested against harmful substances and chemicals.
- Hypo-allergenic & highly breathable knitted fabric.
- 5cm gel-infused memory foam, coil core, and Oeko-certified eco fabric provide motion isolation.
- 400 gsm knitted fabric + 2cm soft foam + poly fibre.
- 4cm 3060 high-density foam.
- Felt 22cm / 2.0 pocket spring with foam encased + Felt.
- 1cm quilting foam.
- Durable fabric on the bottom.
- Vacuum and rolled package.
- 34cm thick luxurious multi-layer structure with high-grade anti-mite 400gsm knitted fabric.
- CertiPUR-US certified. Exceptional back support eliminates partner disturbance & stabilizes the sleep surface.
- King elastic spring support system. Masterfully crafted using quality materials that deliver superior support & comfort.
Specifications:
- Firmness: 6.5 / Medium Firm
- Thickness: 34cm
- Available Sizes: Double, Queen, King
- Head Support: Yes
- Neck Support: Yes
- Shoulder Support: Yes
- Upper Back Support: Yes
- Waist Support: Yes
- Knee Support: Yes
- Foot Support: Yes
Shopping Planet dispatches your purchased items within 24 working hours after the payment is received. You will receive an email confirmation of your order including a tracking number, as soon as your goods are dispatched. We pride ourselves on providing you with the best value product and outstanding service.
Our warehouse is based in Melbourne but unfortunately not accessible to the public and pick up. However we offer free shipping on the majority of our items to almost anywhere in Australia. We are working with Allied Express, Australia Post, Fastway, Hunter Express and Toll to provide the most efficient delivery and service.
The estimated delivery time frames are:
For customers in VIC, approximately 2-4 working days.
For customers in NSW, SA, ACT, QLD approximately 2-4 working days.
For customers in NT, WA and TAS, approximately 2-4 working days.
We cannot ship to post offices, PO boxes, locked bags, parcel lockers or parcel collect locations.
Q: I received a faulty or damaged item, help!!
A: Please contact us within 10 working days in the unlikely event that the item arrives damaged or faulty. In addition to a detailed description, please provide images (or a short video clip if more appropriate) of the damage in order to proceed with the warranty process. Once assessed and approved by our customer service team, you will be contacted to proceed with the return, refund or replacement process. Please do not attempt to return the item without our approval.
Q:What warranty do you provide?
A: Non electronic products offer a 12 month warranty unless stated otherwise. Electronic products offer a 3 month warranty unless stated otherwise. If your product becomes faulty after receiving it and is within the warranty period, please contact us for assistance.
Q:Do I need to pay for return postage if my item is faulty?
A:Customers will not be required to pay for return postage if an item is faulty. If the item is required to be returned, we will arrange a return postage label at our expense.
Q: I’ve changed my mind, I don’t want the order any more.
A:Change of mind orders are accepted only under certain conditions. You must contact us within 10 business days of receiving your order, and the order must be unused and in the original packaging. Please provide photos to demonstrate this is still the case.
Q:What fees are associated with change of mind orders?
A: A 20% change of mind fee applies. A refund minus 20% of the purchase price will be provided once the order is received back into the warehouse.
Q:Do I need to pay for return postage if I change my mind?
A: Customers are responsible for return postage back to the warehouse. If we provide a return postage label, in addition to the 20% change of mind fee, the return postage will also be deducted.
