Samuel Bookcase - Natural
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24 Hours Dispatch | 12 Months Warranty
Samuel Bookcase - Natural
- Features 8x shelves for display or storage
- Made from resilient and durable natural wood veneer
- Strong metal base and legs in a black powder coat finish
- Narrow width and tall height to suit smaller spaces
- Asymmetrical and alternating shelving design for an understated modern look
Note:
Product is flat packed and requires two man assembly.
As this product is flat-packed, please note that once the item has been partially or fully assembled, it will not be eligible for a change of mind return. Change of mind returns will only be accepted if the assembly has not been attempted and the item is in the original packaging.
Shopping Planet dispatches your purchased items within 24 working hours after the payment is received. You will receive an email confirmation of your order including a tracking number, as soon as your goods are dispatched. We pride ourselves on providing you with the best value product and outstanding service.
Our warehouse is based in Melbourne but unfortunately not accessible to the public and pick up. However we offer free shipping on the majority of our items to almost anywhere in Australia. We are working with Allied Express, Australia Post, Fastway, Hunter Express and Toll to provide the most efficient delivery and service.
The estimated delivery time frames are:
For customers in VIC, approximately 2-4 working days.
For customers in NSW, SA, ACT, QLD approximately 2-4 working days.
For customers in NT, WA and TAS, approximately 2-4 working days.
We cannot ship to post offices, PO boxes, locked bags, parcel lockers or parcel collect locations.
Q: I received a faulty or damaged item, help!!
A: Please contact us within 10 working days in the unlikely event that the item arrives damaged or faulty. In addition to a detailed description, please provide images (or a short video clip if more appropriate) of the damage in order to proceed with the warranty process. Once assessed and approved by our customer service team, you will be contacted to proceed with the return, refund or replacement process. Please do not attempt to return the item without our approval.
Q:What warranty do you provide?
A: Non electronic products offer a 12 month warranty unless stated otherwise. Electronic products offer a 3 month warranty unless stated otherwise. If your product becomes faulty after receiving it and is within the warranty period, please contact us for assistance.
Q:Do I need to pay for return postage if my item is faulty?
A:Customers will not be required to pay for return postage if an item is faulty. If the item is required to be returned, we will arrange a return postage label at our expense.
Q: I’ve changed my mind, I don’t want the order any more.
A:Change of mind orders are accepted only under certain conditions. You must contact us within 10 business days of receiving your order, and the order must be unused and in the original packaging. Please provide photos to demonstrate this is still the case.
Q:What fees are associated with change of mind orders?
A: A 20% change of mind fee applies. A refund minus 20% of the purchase price will be provided once the order is received back into the warehouse.
Q:Do I need to pay for return postage if I change my mind?
A: Customers are responsible for return postage back to the warehouse. If we provide a return postage label, in addition to the 20% change of mind fee, the return postage will also be deducted.
