Sultan BT38 Backcare Mattress King Size

Regular price $1,014.99
Sale price $1,014.99 Regular price $1,379.75
Unit price
Tax included.
  • 24 Hours Dispatch | 12 Months Warranty

Sultan BT38 Backcare Mattress King Size

Sultan BT38 Backcare Mattress King Size

Regular price $1,014.99
Sale price $1,014.99 Regular price $1,379.75
Unit price
Product description
Shipping
Return

Product Description:

Premium Quality
Sultan is one mattress that looks so nice with its white and black colour combination and classy design. It not only looks good but also has the perfect softness that we all desire. With the comfy breathable cover, foam and pocket spring, Sultan keeps you and your bed partner equally comfortable. 

Comfort n Support
This trendy mattress comes with layers of standard foam which offer maximum comfort and support. These allow even weight distribution and reduce pressure points on your body. A budget friendly product but is packed with elements to provide you with a better sleeping surface and pure comfort throughout the night.

Healthy Choice
Our revolutionary pocket spring system provides enhanced comfort and support through hundreds of freestanding springs, each precisely encased in fabric, allowing the springs to move completely independent of each other and giving every square inch of your back and body unique support. This feature not only relieves joint pressure and improves blood circulation, but also reduces partner disturbance, allowing both you and your loved one to enjoy an equally blissful and undisturbed sleep night after night.


Key Features:

? Comfortable and Breathable Top
? Stylish Combination of White and Black Colour
? Thick Knitted Fabric Cover 
? Pocket Coil System to Reduce Partner Disturbance 
? 2.2mm pocket spring, 24cm height   
? Layers of Premium Quality Foams
? Firmness: Firm
? 4 Handles for Easy Movement


Product Specifications:

? Product Dimension (cm): 
        King: L-203 x W-183 x H-32
? Box Dimension (cm): 
        King: L-203 x W-183 x H-10
? Product Weight (kg): King-53.3
? Weight Capacity: 250kg
? Packaging Type: Assembled & Soft Packaging


Images are for illustration purposes only. The colours may slightly vary from actual product.

Shopping Planet dispatches your purchased items within 24 working hours after the payment is received. You will receive an email confirmation of your order including a tracking number, as soon as your goods are dispatched. We pride ourselves on providing you with the best value product and outstanding service.

Our warehouse is based in Melbourne but unfortunately not accessible to the public and pick up. However we offer free shipping on the majority of our items to almost anywhere in Australia. We are working with Allied Express, Australia Post, Fastway, Hunter Express and Toll to provide the most efficient delivery and service.

The estimated delivery time frames are:

For customers in VIC, approximately 2-4 working days.
For customers in NSW, SA, ACT, QLD approximately 2-4 working days.
For customers in NT, WA and TAS, approximately 2-4 working days.


We cannot ship to post offices, PO boxes, locked bags, parcel lockers or parcel collect locations.

Q: I received a faulty or damaged item, help!!

A: Please contact us within 10 working days in the unlikely event that the item arrives damaged or faulty. In addition to a detailed description, please provide images (or a short video clip if more appropriate) of the damage in order to proceed with the warranty process. Once assessed and approved by our customer service team, you will be contacted to proceed with the return, refund or replacement process. Please do not attempt to return the item without our approval.

Q:What warranty do you provide?

A: Non electronic products offer a 12 month warranty unless stated otherwise. Electronic products offer a 3 month warranty unless stated otherwise. If your product becomes faulty after receiving it and is within the warranty period, please contact us for assistance.

Q:Do I need to pay for return postage if my item is faulty?

A:Customers will not be required to pay for return postage if an item is faulty. If the item is required to be returned, we will arrange a return postage label at our expense.

Q: I’ve changed my mind, I don’t want the order any more.

A:Change of mind orders are accepted only under certain conditions. You must contact us within 10 business days of receiving your order, and the order must be unused and in the original packaging. Please provide photos to demonstrate this is still the case.

Q:What fees are associated with change of mind orders?

A: A 20% change of mind fee applies. A refund minus 20% of the purchase price will be provided once the order is received back into the warehouse.

Q:Do I need to pay for return postage if I change my mind?

A: Customers are responsible for return postage back to the warehouse. If we provide a return postage label, in addition to the 20% change of mind fee, the return postage will also be deducted.

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